:root{--ink:#13201d;--muted:#6e7975;--paper:#f3f1e9;--surface:#fffef9;--line:#d9ddd5;--forest:#173f35;--forest-2:#245c4d;--mint:#b9e6cf;--amber:#df9d3d;--red:#b84b42;--shadow:0 18px 50px rgba(21,46,39,.09);--radius:20px}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;min-height:100vh;color:var(--ink);background:var(--paper);font-family:"Avenir Next","Century Gothic","Trebuchet MS",sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer}.hidden{display:none!important}.muted{color:var(--muted)}
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.operations-intro{padding:20px 4px}.target-pill,.count-pill{padding:9px 13px;border-radius:99px;background:#e1e9df;color:var(--forest);font-size:10px;font-weight:900}.operation-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.operation-card{position:relative;overflow:hidden}.operation-card h3{margin:0;font:400 26px Georgia,serif}.operation-card>p{margin:8px 0 22px;color:var(--muted);font-size:12px}.operation-index{position:absolute;right:20px;top:18px;color:#d8ded6;font:400 38px Georgia,serif}.accent-card{border-top:4px solid var(--amber)}.wide-card{grid-column:1/-1}.form-stack{display:grid;gap:13px}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}.resource-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:8px}.building-form{display:grid;grid-template-columns:repeat(5,1fr) auto;gap:10px;align-items:end}
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.timeline{display:grid}.timeline-item{position:relative;display:grid;grid-template-columns:150px 1fr;gap:22px;padding:19px 0;border-bottom:1px solid var(--line)}.timeline-item:last-child{border:0}.timeline-time{color:var(--muted);font-size:10px}.timeline-content strong{font-size:12px}.timeline-content p{margin:6px 0;color:var(--muted);font-size:10px;word-break:break-word}.timeline-dot{position:absolute;left:140px;top:23px;width:7px;height:7px;border-radius:50%;background:var(--forest)}.icons-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(110px,1fr));gap:10px}.icon-tile{min-height:120px;padding:13px;display:grid;place-items:center;align-content:center;gap:9px;border:1px solid var(--line);border-radius:14px;background:#f8f7f2;text-align:center}.icon-tile img{width:54px;height:54px;object-fit:contain}.icon-tile span{max-width:100%;overflow:hidden;text-overflow:ellipsis;font-size:8px;color:var(--muted)}
.toast{position:fixed;z-index:50;right:28px;top:25px;max-width:360px;padding:13px 17px;border-radius:12px;background:var(--forest);color:#fff;box-shadow:var(--shadow);font-size:12px;animation:slide .2s ease}.toast.error{background:var(--red)}.loading-row td{text-align:center;color:var(--muted);padding:35px}.spinner{display:inline-block;width:15px;height:15px;border:2px solid #d4ddd7;border-top-color:var(--forest);border-radius:50%;animation:spin .7s linear infinite}
.admin-language-control{position:fixed;z-index:80;right:24px;bottom:22px;display:flex;align-items:center;gap:9px;padding:8px 10px 8px 13px;border:1px solid rgba(217,221,213,.9);border-radius:14px;background:rgba(255,254,249,.96);box-shadow:0 12px 32px rgba(21,46,39,.15);color:var(--muted);font-size:9px;font-weight:900;letter-spacing:.08em;text-transform:uppercase;backdrop-filter:blur(12px)}.admin-language-control select{width:auto;min-width:135px;padding:7px 28px 7px 9px;border-radius:9px;font-size:11px;font-weight:800;text-transform:none;letter-spacing:0}html[dir="rtl"] .sidebar{direction:rtl}html[dir="rtl"] .nav-item{text-align:right}html[dir="rtl"] th,html[dir="rtl"] td{text-align:right}html[dir="rtl"] .admin-language-control{right:auto;left:24px}html[dir="rtl"] .toast{right:auto;left:28px}
.server-stats-summary{grid-template-columns:repeat(4,1fr)}
.analytics-grid{grid-template-columns:repeat(4,1fr)}
.infrastructure-head{display:flex;align-items:center;justify-content:space-between;gap:14px;margin:28px 0 12px}.infrastructure-head h3{margin:0;font:400 24px Georgia,serif}.environment-pill{padding:8px 12px;border-radius:99px;background:#e1e9df;color:var(--forest);font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.08em}.infrastructure-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:10px}.infrastructure-item{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px 14px;border:1px solid var(--line);border-radius:13px;background:#f8f7f2}.infrastructure-item strong,.infrastructure-item small{display:block}.infrastructure-item strong{font-size:12px}.infrastructure-item small{margin-top:4px;color:var(--muted);font-size:9px}.server-dependencies{display:flex;flex-wrap:wrap;gap:7px;margin-top:12px}.server-dependencies .server-status{padding:5px 8px;font-size:9px}
.server-stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:14px;margin-top:14px}
.server-stat-card{padding:16px;border:1px solid var(--line);border-radius:16px;background:var(--surface)}
.server-stat-head{display:flex;justify-content:space-between;gap:14px;align-items:flex-start}
.server-stat-site{margin:0;color:var(--muted);font-size:11px;letter-spacing:.06em;text-transform:uppercase}
.server-stat-card h3{margin:6px 0 10px;font:400 24px Georgia,serif}
.server-stat-card h3 small{display:block;font:400 11px Georgia,serif;color:var(--muted);letter-spacing:0;text-transform:none}
.server-stat-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}
.server-stat-metric{padding:10px;border-radius:10px;background:#f7f6f1}
.server-stat-metric span{display:block;color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.06em}
.server-stat-metric strong{display:block;margin-top:4px;font-size:15px}
.server-status{display:inline-block;padding:7px 11px;border-radius:99px;background:#dce9e2;color:#1f5f4f;font-size:11px;font-weight:900;text-transform:uppercase}
.server-status.ok{background:#d9f3e4;color:#1f5a4b}
.server-status.warning{background:#f0e6cb;color:#8a6516}
.server-status.down{background:#f5e4df;color:#a33d35}
.server-stat-meta{margin-top:11px;color:var(--muted);font-size:11px}
.server-stat-error{margin-top:11px;padding:9px 11px;border-radius:9px;background:#fde8e8;border:1px solid #f3c7c0;color:#973f3c;font-size:11px}
.server-stats-empty{grid-column:1/-1;padding:28px;border-radius:12px;background:#f7f6f1;text-align:center}
.param-container{display:grid;gap:15px}
.param-domain-tabs{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 18px}
.param-master-detail{display:grid;grid-template-columns:240px minmax(0,1fr);gap:16px;align-items:start}
.param-catalogue{position:sticky;top:24px;display:grid;gap:7px;max-height:calc(100vh - 170px);overflow:auto;padding:8px;border:1px solid var(--line);border-radius:16px;background:var(--surface)}
.param-catalogue-item{display:grid;grid-template-columns:40px minmax(0,1fr);gap:10px;align-items:center;padding:9px;border:0;border-radius:11px;background:transparent;color:var(--ink);text-align:left;font-size:11px;font-weight:800}
.param-catalogue-item:hover,.param-catalogue-item.active{background:#e5eee5;color:var(--forest)}
.param-catalogue-item img{width:40px;height:40px;object-fit:contain}
.param-detail{min-width:0}
.param-building-card{padding:20px;border:1px solid var(--line);border-radius:18px;background:var(--surface);box-shadow:var(--shadow)}
.param-building-head{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px}
.param-building-title{display:flex;align-items:center;gap:12px}
.param-building-title h3{margin:0;font:400 22px Georgia,serif}
.param-building-icon{width:58px;height:58px;object-fit:contain}
.param-building-head h3{margin:0;font:400 22px Georgia,serif}
.param-building-sub{margin:4px 0 0;color:var(--muted);font-size:11px;line-height:1.4}
.param-actions-bar{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.param-resource{display:inline-flex;align-items:center;gap:6px}
.param-resource span{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;border-radius:50%;background:#eff3ef;font-size:10px}
.param-subsection{margin-top:14px}
.param-subsection h4{margin:0 0 10px;color:var(--forest);font:800 11px/1.4 Georgia,serif;letter-spacing:.08em;text-transform:uppercase}
.param-table-wrap{overflow:auto;border:1px solid var(--line);border-radius:12px}
.param-unlock-timeline{display:grid;gap:10px}
.param-unlock-step{display:flex;flex-wrap:wrap;align-items:center;gap:10px;padding:10px 12px;border-radius:12px;background:rgba(24,74,62,.08)}
.param-unlock-step strong{min-width:58px}
.param-unlock-step span{display:inline-flex;align-items:center;gap:6px}
.param-unlock-icon{width:28px;height:28px;object-fit:contain}
.param-table{width:100%;border-collapse:collapse;white-space:nowrap}
.param-table th,.param-table td{padding:8px 10px;border-bottom:1px solid #e9ebe6}
.param-table th{position:sticky;top:0;background:#f7f6f1;color:#6c7a75}
.param-input{width:100%;min-width:100px;padding:7px 8px;border-radius:9px;border:1px solid var(--line);font-size:11px}
.param-input:focus{border-color:var(--forest-2);box-shadow:0 0 0 3px rgba(36,92,77,.1)}
.param-hint{display:block;margin-top:8px;color:var(--muted);font-size:10px}
.param-meta{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px 0 0;border-top:1px solid var(--line);margin-top:14px;color:var(--muted);font-size:10px}
.param-unit-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(420px,1fr));gap:14px}
.param-field-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:9px;margin-top:14px}
.param-field-grid label{display:grid;gap:6px;color:var(--muted);font-size:9px;font-weight:800;text-transform:uppercase}
.support-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:16px}.support-metrics .metric{min-height:124px}.support-workspace{display:grid;grid-template-columns:minmax(360px,.72fr) minmax(560px,1.28fr);gap:16px;align-items:start}.support-inbox{padding:0;overflow:hidden}.support-inbox .section-head{padding:24px 24px 0}.support-filters{display:grid;grid-template-columns:1fr 1fr;gap:9px;padding:0 24px 20px}.support-filters label,.support-workflow label,.support-reply label{display:grid;gap:7px;color:#43514c;font-size:10px;font-weight:900;letter-spacing:.06em;text-transform:uppercase}.support-search{grid-column:1/-1}.support-list-head{display:flex;justify-content:space-between;gap:12px;padding:12px 24px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);background:#f6f6f0;color:var(--muted);font-size:10px}.support-list-head strong{color:var(--ink)}.support-ticket-list{max-height:720px;overflow:auto}.contact-ticket{width:100%;display:grid;gap:7px;padding:16px 20px;border:0;border-bottom:1px solid var(--line);background:transparent;color:var(--ink);text-align:left;transition:background .16s,box-shadow .16s}.contact-ticket:hover{background:#f1f5ef}.contact-ticket.selected{background:#e5efe8;box-shadow:inset 4px 0 var(--forest)}.contact-ticket-top,.contact-ticket-meta,.contact-ticket-bottom{display:flex;align-items:center;justify-content:space-between;gap:10px}.contact-ticket-top>b{color:var(--forest);font-size:9px;letter-spacing:.1em}.contact-ticket-title{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13px}.contact-ticket-email{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--muted);font-size:10px}.contact-ticket-meta{color:#83908b;font-size:9px}.contact-ticket-bottom{justify-content:flex-start;color:var(--muted);font-size:9px}.contact-ticket-bottom>span:nth-child(2){margin-left:auto}.delivery-dot{width:7px;height:7px;border-radius:50%;background:#79b494}.delivery-dot.failed{background:var(--red);box-shadow:0 0 0 4px rgba(184,75,66,.1)}.support-badge{display:inline-flex;align-items:center;width:max-content;padding:5px 8px;border-radius:99px;background:#edf0eb;color:#65716c;font-size:8px;font-weight:900;letter-spacing:.05em;text-transform:uppercase}.status-new{background:#f4e5c8;color:#875d18}.status-open{background:#deebf0;color:#356273}.status-waiting-for-player{background:#eee8d7;color:#766329}.status-answered{background:#dfeee5;color:#286247}.status-closed{background:#e7e9e7;color:#646c69}.priority-urgent{background:#f2d9d6;color:#9b332d}.priority-high{background:#f5e5ce;color:#925c16}.priority-normal{background:#e5ebe3;color:#4c6658}.priority-low{background:#eceeec;color:#7a817e}.support-list-empty{min-height:220px;display:grid;place-items:center;align-content:center;gap:9px;color:var(--muted);font-size:11px;text-align:center}.support-list-empty span{width:42px;height:42px;display:grid;place-items:center;border-radius:50%;background:#e4eee7;color:var(--forest);font-size:20px}.support-details{min-height:620px;transition:opacity .15s}.support-details.loading{opacity:.58}.support-detail-header{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding-bottom:18px;border-bottom:1px solid var(--line)}.support-detail-header h2{margin:3px 0 0;font:400 31px/1.15 Georgia,serif}.support-reference{margin:0;color:var(--forest);font-size:10px;font-weight:900;letter-spacing:.12em}.support-workflow{display:grid;grid-template-columns:1fr 1fr auto auto;gap:9px;align-items:end;padding:18px 0}.support-workflow .button{white-space:nowrap}.support-facts{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:18px}.support-facts>div{min-width:0;padding:12px;border:1px solid var(--line);border-radius:12px;background:#f8f7f2}.support-facts span,.support-facts strong{display:block}.support-facts span{color:var(--muted);font-size:8px;font-weight:900;letter-spacing:.07em;text-transform:uppercase}.support-facts strong{margin-top:5px;overflow:hidden;text-overflow:ellipsis;font-size:11px}.support-delivery{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 16px;margin-bottom:22px;border:1px solid #cfe1d4;border-radius:13px;background:#eff7f1}.support-delivery.failed{border-color:#edcbc6;background:#fbefed}.support-delivery.pending{border-color:#e6dbc2;background:#faf5e9}.support-delivery strong,.support-delivery span{display:block}.support-delivery strong{font-size:11px}.support-delivery span{margin-top:3px;max-width:680px;color:var(--muted);font-size:9px;overflow-wrap:anywhere}.support-conversation{padding-top:2px}.support-conversation-head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:15px}.support-conversation-head h3{margin:0;font:400 23px Georgia,serif}.support-conversation-head a{color:var(--forest);font-size:10px;font-weight:800}.contact-thread-message{width:min(88%,760px);margin:0 0 12px;padding:15px 17px;border:1px solid var(--line);border-radius:16px 16px 16px 4px;background:#f7f6f1}.contact-thread-message.outbound{margin-left:auto;border-color:#c8dbcf;border-radius:16px 16px 4px 16px;background:#e8f2eb}.contact-thread-message.failed{border-color:#e5b8b3;background:#fae9e7}.contact-thread-message>div{display:flex;justify-content:space-between;gap:12px;color:var(--muted);font-size:9px}.contact-thread-message>div strong{color:var(--ink)}.contact-thread-message p{margin:10px 0;white-space:pre-wrap;color:#34413c;font-size:12px;line-height:1.65}.contact-thread-message small{display:block;color:var(--muted);font-size:9px}.contact-thread-message .button{margin-top:10px}.support-reply{display:grid;gap:12px;margin-top:24px;padding-top:22px;border-top:1px solid var(--line)}.support-reply textarea{min-height:150px;text-transform:none}.support-reply>div{display:flex;align-items:center;justify-content:space-between;gap:15px}.support-reply>div span{color:var(--muted);font-size:10px}
@keyframes rise{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:none}}@keyframes slide{from{opacity:0;transform:translateX(15px)}to{opacity:1;transform:none}}@keyframes spin{to{transform:rotate(360deg)}}
@media(max-width:1250px){.support-workspace{grid-template-columns:340px minmax(500px,1fr)}.support-workflow{grid-template-columns:1fr 1fr}.support-workflow .button{width:100%}}
@media(max-width:1100px){.metric-grid{grid-template-columns:repeat(2,1fr)}.filters{grid-template-columns:repeat(2,1fr)}.profile-grid,.account-facts{grid-template-columns:repeat(2,1fr)}.detail-columns,.supervision-grid,.support-workspace{grid-template-columns:1fr}.building-form{grid-template-columns:repeat(2,1fr)}.resource-grid,.resource-total-grid{grid-template-columns:repeat(3,1fr)}.support-ticket-list{max-height:460px}}
@media(max-width:760px){.login-shell{grid-template-columns:1fr}.login-art{min-height:38vh;padding:35px}.brand-mark.large{margin-bottom:30px}.login-art h1{font-size:40px}.login-lead,.signal-line{display:none}.login-panel{padding:18px}.login-card{padding:28px}.app-shell{display:block}.sidebar{position:sticky;height:auto;padding:12px;display:grid;grid-template-columns:auto 1fr;align-items:center}.brand{padding:0}.nav{display:flex;overflow:auto;margin:0 0 0 14px}.nav-item{width:auto;padding:10px 12px;white-space:nowrap}.nav-item span,.nav-item:after,.admin-card{display:none}.main{padding:25px 14px 90px}.topbar{align-items:flex-start}.topbar h1{font-size:34px}.connection{display:none}.metric-grid,.support-metrics{grid-template-columns:1fr 1fr}.metric{min-height:115px;padding:17px}.filters,.operation-grid,.form-row,.building-form,.support-filters,.support-workflow,.support-facts{grid-template-columns:1fr}.support-search{grid-column:auto}.wide-card{grid-column:auto}.resource-grid{grid-template-columns:repeat(2,1fr)}.push-status-grid{grid-template-columns:1fr 1fr}.section-head,.operations-intro,.detail-header,.support-detail-header{align-items:flex-start;flex-direction:column}.operation-player-picker{width:100%;grid-template-columns:1fr}.operation-player-picker .target-pill{max-width:none}.player-suggestions{top:65px;width:100%}.profile-grid{grid-template-columns:1fr 1fr}.timeline-item{grid-template-columns:1fr;gap:6px}.timeline-dot{display:none}.surface{padding:18px}.support-inbox{padding:0}.detail-actions{width:100%}.detail-actions .button{flex:1}.param-master-detail{grid-template-columns:1fr}.param-catalogue{position:static;display:flex;max-height:none;overflow:auto}.param-catalogue-item{min-width:155px}.param-unit-grid{grid-template-columns:1fr}.contact-thread-message{width:100%}.support-reply>div,.support-delivery{align-items:stretch;flex-direction:column}.support-reply .button{width:100%}.admin-language-control{right:14px;bottom:12px}.admin-language-control span{display:none}html[dir="rtl"] .admin-language-control{left:14px}}